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FAQ

Frequently Asked Questions

Find answers to the most common questions about QOMBO, our trading rewards platform, and how to get started.

Getting Started

What is QOMBO and how does it work?
QOMBO is a revolutionary trading rewards platform that allows you to earn rewards while trading cryptocurrencies. Our platform connects to multiple exchanges and tracks your trading activity, rewarding you with points that can be converted to real value. The more you trade, the more you earn!
How do I get started with QOMBO?
Getting started is easy! Simply sign up for a free account, connect your preferred cryptocurrency exchanges using our secure API integration, and start trading. You'll immediately begin earning rewards for your trading activity.
Which exchanges does QOMBO support?
We support over 25 major cryptocurrency exchanges including Binance, Coinbase Pro, Kraken, KuCoin, Huobi, and many more. We're constantly adding new exchanges based on user demand.

Trading

Do I need to change my trading strategy to earn rewards?
Not at all! QOMBO works with your existing trading strategy. Whether you're a day trader, swing trader, or long-term investor, you'll earn rewards for your natural trading activity without any changes required.
Are there any trading volume requirements?
No minimum trading volume is required to start earning rewards. However, higher trading volumes and more frequent trading activity will result in greater rewards. We believe in rewarding all traders, regardless of their trading size.
Can I use automated trading bots with QOMBO?
Yes! QOMBO is compatible with most trading bots and automated strategies. As long as the trades are executed through supported exchanges, you'll earn rewards for bot-generated trades just like manual trades.

Rewards

How are rewards calculated?
Rewards are calculated based on multiple factors including trading volume, frequency, profitability, and platform engagement. Our proprietary algorithm ensures fair distribution while incentivizing active and successful trading.
When do I receive my rewards?
Rewards are calculated and distributed daily. You can view your accumulated rewards in real-time on your dashboard, and they're automatically added to your account balance every 24 hours.
Can I withdraw my rewards?
Yes! Rewards can be withdrawn as cryptocurrency or used within the platform for premium features. Minimum withdrawal amounts apply, and all withdrawals are processed within 24-48 hours.

Security

How secure is my data and API keys?
Security is our top priority. All API keys are encrypted using military-grade encryption and stored in secure, isolated environments. We only request read-only permissions and never have access to withdraw funds from your accounts.
Can QOMBO access my funds?
No, absolutely not. We only use read-only API permissions that allow us to view your trading history and balances. We cannot execute trades, withdraw funds, or access your assets in any way.
What happens if I want to disconnect an exchange?
You can disconnect any exchange at any time from your account settings. This immediately revokes our access to that exchange, and you can reconnect later if desired without losing your reward history.

Account Management

Is there a cost to use QOMBO?
QOMBO offers a free tier with basic features and reward earning capabilities. We also offer premium plans with enhanced features, higher reward rates, and advanced analytics for serious traders.
Can I refer friends to QOMBO?
Yes! Our referral program rewards you for bringing new traders to the platform. You'll earn bonus rewards for each successful referral, and your friends get a welcome bonus too.
How do I contact support?
Our support team is available 24/7 through live chat, email (support@qombo.com), or through our contact form. We typically respond within 2 minutes during business hours and within 2 hours outside business hours.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help!

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